Privacy Policy for Smile Aid
Smile Aid (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (smileaid.org), use our services, or communicate with us through other channels.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: This may include your name, email address, phone number, postal address, and other contact details when you register on our website, subscribe to our newsletter, or contact us for services or support.
- Usage Data: We may automatically collect information about how you interact with our website, including IP addresses, browser types, device types, pages visited, and the date and time of your visit. This helps us improve our website and services.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activities on our website. This helps us analyze trends, administer the site, and improve the user experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services.
- To respond to your inquiries and provide customer support.
- To process transactions and donations.
- To send you newsletters, updates, or marketing communications (if you have opted in).
- To analyze and improve website performance and user experience.
- To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or providing services to you (e.g., payment processors or email service providers). These providers are required to keep your information confidential and only use it for the purpose for which it was provided.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any changes to this Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting information over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Smile Aid does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected data from a child under 13, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date of the changes. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: 03000 12 00 00
- Email: info@smileaid.org
- Address: 2.2 Universal Square, Manchester M12 6JH
